At BOTSE we offer innovative value added uncompromised customer focused services, products and solutions through active engagement with our customers. Our shared values support our vision and are the heart of what we really stand for as they provide focus and direction and they also serve a powerful motivational tool of winning in the long run. Our entire workforce passionately believes in our products to win the short term and long term market; and also believes in achieving and exceeding the required performance standards; we are all accountable.

We ensure compliance by affiliating with the Financial Sector Conduct Authority (FSCA) previously known as the Financial Service Board (FSB) to ensure that both the customers and the company's rights are protected and that we continue treating customers in an ethical manner. We work interdependently with relevant associations and associates to achieve much greater things than what we would individually and we value our associates and the country.

Our entire business model is based on trust and integrity as perceived by our stakeholders and especially our customers who are the centre of our business. We respect our customers and treat them with the respect and dignity they deserve.